If you’re like many, you purchased your car from a dealership because you had a variety of options and felt better about going to a professional rather than an online ad. Now, you’re worried that your new car will break down and you’ll be left on the side of the road. Your next step is likely to find a Volkswagen repair shop in Chicago, but most people wonder if they should get service from the Volkswagen dealer or go through an independent auto service shop. Everyone may have different opinions, but there are some excellent reasons to consider an independent source.
Variety Of Knowledge/Experience
Dealerships are usually stocked with people who know how to sell, not people who know how to fix problems. They may be understaffed or have little experience, which doesn’t mean that you can’t still go there. However, independent shops are likely to have mechanics who’ve been there for years and have seen everything. They may have extensive training and licenses because they want to remain viable to the company. You get the benefit of having someone with all the experience and information.
Most people crave more personalization and the individual one-on-one approach to business because it’s quickly fading in today’s fast-paced, technologically-advanced world. It may not be a deal-breaker if your Volkswagen repair shop doesn’t know that you’re married or have kids. However, it can be nice when they ask how the wife is doing or what the kids did in school.
The Extra Mile
Many times, dealerships aren’t willing to move an inch. You get what you get, and you have to be happy about it. At independent places, they want to keep you as a loyal customer and may be willing to stay a little late so you can pick up your car after work or offer a loaner until you get yours back.
Volkswagen repair in Chicago doesn’t have to be done at the dealership. Visit Chicago Motors Auto Service today to learn more.